Report an Outage

Are you experiencing power outages in your area? Texas Electric Service is not your electric provider, but we do want to provide you with the links and resources necessary for you to successfully report a power outage. This emergency power outage list is constantly updating as we add more service areas and electric providers to our list.

When you are experiencing an emergency power outage in your area and want to file a report, our team will guide you towards the right numbers to call. Currently, we are listing numbers from our Texas area.

Outage Numbers Emergency Contact Information

AEP - Texas Central Company (CPL) Service Area - (866) 223-8508
AEP - Texas North Company (WTU) Service Area – (866) 223-8508
Center Point Energy (Reliant) Service Area – (800) 332-7143
Oncor Electric Delivery (TXU) Service Area – (888) 313-4747
Texas-New Mexico Power Company (TNMP) Service Area – (888) 866-7456

Electricity Rate Guide

Electric rates are for comparison purposes only and are subject to change without notice. Customer pricing will be final only after signing an electric provider’s service agreement. Not all of the cities in our service areas have electric choices and our pricing is based on area rates.

The average price per kWh is displayed for each of our retail electric providers and is based on 1,000 kWh per month usage. It is inclusive of fixed and variable local charges. The price disclosed for each retail electric provider is an example based on average usage patterns. Your actual average price for electric service will vary according to your actual electricity usage.

All of the rates are gathered from the “Electricity Facts Label” of each retail electric provider. Please note that electricity service offers can be fixed or variable and that a variable rate may change throughout your contract. A fixed-rate, however, is guaranteed for the term of a contract.

Contact us for more information about contacting your local energy providers about power outages.