Electricity Deposit Waiver Program
You may be eligible to have your energy deposit requirement waived if you meet one of the following criteria:
- 65 years of age or older
- Victim of domestic violence
- Applicants who have provided a letter of credit
To apply, choose a plan from one of the providers listed below and follow the instructions accompanying their logo.
Electricity Deposit Waivers For Vulnerable Populations.
Texas Electric Service and it’s partners understand that electricity deposit waivers can be a crucial source of financial relief for vulnerable populations, particularly for individuals over 65 and survivors of domestic violence. These waivers eliminate the upfront cost of deposit fees, which can be a significant barrier to accessing electricity services for those facing financial hardship or uncertainty.
For seniors on fixed incomes, electricity deposit waivers can alleviate the financial stress that comes with rising energy costs. Many older adults struggle to pay for basic necessities such as housing, food, and utilities, and these waivers can help ensure they have access to safe and reliable electricity services. By offering deposit waivers, Texas Electric Service can support the well-being and security of our senior customers.
Additionally, Texas Electric Service recognizes that survivors of domestic violence may face unique challenges when establishing new homes. Deposits for electricity services can be an added burden for those who have fled their homes, leaving behind important documents and possessions. Waiving deposit fees can make it easier for survivors to establish utility accounts in their own name and maintain their confidentiality, protecting their safety and privacy. By offering deposit waivers to domestic violence survivors, Texas Electric Service can provide critical support to those who have experienced trauma and ensure they have access to the electricity services they need.
Companies That Offer Deposit Waivers
Call Now: 1-844-567-2863
Frontier Utilities 65 Years of Age or Older Signup Process
1. Choose your preferred plan here and Start the sign-up process on this platform.
2. Prepare to upload a scanned copy of your driver's license or state ID along with a recent bill that verifies no outstanding balances.
3. Contact Frontier Utilities Customer Service at 1-844-567-2863 and provide them with your sign up or Customer ID Number and complete the signup process.
Victim of Domestic Violence
If you or your child have been declared a victim of family violence as defined in the Texas Family Code 71.004, by a family violence center as defined in Texas Human Resources Code 51.002, by treating medical personnel, by law enforcement personnel, by the Office of a Texas District Attorney or Country Attorney, by the Office of the Contact number.
Frontier Utilities Signup Process for Victims of Domestic Violence
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Frontier Unities Customer Service at 1-844-567-2863 and provide them with your sign up or Customer ID Number and complete the signup process.
Applicants Who Have Provided a Letter of Credit
A letter of credit with no more than 1 late payment and no disconnects. The letter has to be dated within 30 days.
Call Now: 1-855-639-8107
Gexa Energy 65 Years of Age or Older Signup Process
Copy of your driver's license or state ID and provide a copy of their latest bill showing no past due balances.
Victim of Domestic Violence
If you are a victim of domestic violence you must provide a copy of a Victim of Family Violence document, with the Case worker's contact number.
Gexa Energy Signup Process for Victims of Domestic Violence
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Gexa Energy Customer Service at 1-855-639-8107 and provide them with your sign up or Customer ID Number and complete the signup process.
Applicants Who Have Provided a Letter of Credit
A letter of credit with no more than 1 late payment and no disconnects. The letter has to be dated within 30 days.
65 years of age or older
Copy of your driver's license or state ID. You must not have any overdue electricity payments.
Victim of domestic violence
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Power Power Customer Service at 1-888-853-4215 and provide them with your sign up or Customer ID Number and complete the signup process.
Former or current active-duty military
Must provide proof with a Statement of Service or a DD Form 214.
Applicants who have provided a letter of credit
A letter of credit with no more than 2 late fee(s) and no disconnects.
Call Now: 888-906-3034
Tomorrow Energy 65 Years of Age or Older Signup Process
1. Choose your preferred plan here and complete the sign-up process on this platform.
2. Prepare to upload a scanned copy of your driver's license or state ID along with a recent bill that verifies no outstanding balances. For more information,
3. Contact Tomorrow Energy Customer Service with your sign up or Customer ID Number at 1-888-906-3034.
Victim of Domestic Violence
If you or your child have been declared a victim of family violence as defined in the Texas Family Code 71.004, by a family violence center as defined in Texas Human Resources Code 51.002, by treating medical personnel, by law enforcement personnel, by the Office of a Texas District Attorney or Country Attorney, by the Office of the Attorney General with the Case worker's or certifying persons work contact number.
Tomorrow Energy Signup Process for Victims of Domestic Violence
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. The customer can upload the documents during the enrollment or submit it to wecare@tomorrowenergy.com
3. Contact Tomorrow Energy Customer Service at 1-888-906-3034 and provide them with your sign up or Customer ID Number and complete the signup process.
The customer can upload the documents during the enrollment or submit it to wecare@tomorrowenergy.com.
65 years of age or older
Copy of your driver's license or state ID. You must not have any overdue electricity payments.
Victim of domestic violence
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Power Power Customer Service at 1-888-853-4215 and provide them with your sign up or Customer ID Number and complete the signup process.
Former or current active-duty military
Must provide proof with a Statement of Service or a DD Form 214.
Applicants who have provided a letter of credit
A letter of credit with no more than 2 late fee(s) and no disconnects.
65 years of age or older
Copy of your driver's license or state ID. You must not have any overdue electricity payments.
Victim of domestic violence
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Power Power Customer Service at 1-888-853-4215 and provide them with your sign up or Customer ID Number and complete the signup process.
Former or current active-duty military
Must provide proof with a Statement of Service or a DD Form 214.
Applicants who have provided a letter of credit
A letter of credit with no more than 2 late fee(s) and no disconnects.
65 years of age or older
Copy of your driver's license or state ID. You must not have any overdue electricity payments.
Victim of domestic violence
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Power Customer Service at 1-844-470-3055 and provide them with your sign up or Customer ID Number and complete the signup process.
Former or current active-duty military
Must provide proof with a Statement of Service or a DD Form 214.
Applicants who have provided a letter of credit
A letter of credit with no more than 2 late fee(s) and no disconnects.
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